REDPOINT Smart Engagement Hub
Smarter Engagement. Exceptional Results.
Redpoint’s Smart Engagement Hub delivers personalized, next-best actions at every touchpoint, creating frictionless experiences that convert, retain and delight.
EMAIL MARKETING
97% revenue growth
WEBSITE PERSONALIZATION
$50M incremental revenue
LIFECYCLE CAMPAIGN
$15M incremental sales
REAL-TIME PRODUCT OFFERS
79% increase in conversions
Proven Performance
Redpoint customers deliver intelligent engagement that influences behavior, sparks loyalty and drives measurable impact.
Master the Journey. Magnify the Impact.
Redpoint’s Smart Engagement Hub gives marketers full control over the customer journey — no IT required. Analyze, segment, and orchestrate omni-channel campaigns with real-time precision and complete data flexibility.
Smarter Segments, Better Campaigns
Build dynamic segments with GenAI assistance. Tap into predictive models — yours or ours — to activate more meaningful experiences.
Omnichannel Orchestration at Scale
Harness dynamic customer signals to orchestrate hyper-personalized journeys in the moment. Trigger smart, next-best actions across channels that increase loyalty, drive revenue and reduce operational costs.
Seize the Moment with Real-Time Decisions
Timing is everything. Deliver timely experiences and recommendations through the right channels, exactly when customers expect them.
Any Data, Any Stack, Total Flexibility
Keep data where it lives — behind your firewall, in your cloud or with Redpoint. Easily integrate with your existing Martech ecosystem.
What Makes It Smart?
Dynamic Segmentation and Activation
Build and refine audiences without writing code. Use GenAI to streamline segment creation. Automate channel activations and close the loop with performance feedback.
Journey Orchestration
Design omnichannel experiences with drag-and-drop ease. Target the right customer, with the right message, at the right moment.
Real-Time Interactions
Turn live customer signals into immediate action. Update profiles in real time to drive meaningful engagement and deliver experiences that feel personal, timely and seamless.
Complete Data Control
Deploy Redpoint in any environment — whether on-prem, in your cloud or ours. Your security and compliance, your way.
See it in action
Take a tour to see how you can quickly and easily leverage your customer data to drive personalized experiences and next best actions.
We wanted to help members navigate their benefits effectively, enabling them to gain the maximum value from their plan. We began prompting them with real-time recommendations, all driven by the Redpoint platform. When a member logs in, we deliver the most relevant recommendations based on where they are in their journey, ensuring they maximize the value of their plan.
Executive Director, Digital Engineering and Transformation
Health plan rated among the best for member satisfaction and quality
With Redpoint, we make a call into the real-time decision engine for any trigger event to see if there are campaigns the customer qualifies for, and we’re putting the best message front and center at every touchpoint we have with the customer.
Senior Product Martech Leader, Digital Commerce
Xanterra saw a 91% YOY revenue improvement and 103% YOY increase in transactions following its deployment of Redpoint.
Andrew Heltzel, Chief Commerical Officer
Xanterra Travel Collection
