Enterprise Customer Engagement

Make the Connection

The always-connected-consumer wants it all: hyper-personalized interactions that reflect their unique needs, preferences, and styles at their speed.  RedPoint’s data-driven technology now aligns your customer’s experience with these expectations, delivering your brand promise with high contextual relevance across all touchpoints.

customer engagement management

RedPoint optimizes customer engagement

Leverage the power of connected data and in-line analytics to intelligently orchestrate interactions:

A unified, comprehensive view of each customer.

Automated analytics that turn data into insights and drive real-time interactions.

Orchestrated activity across all channels and touchpoints.

With RedPoint you increase customer revenue, strengthen loyalty, enhance lifetime value, and lower the cost of interaction.

Customer Engagement Challenges

Optimize your customer engagement, break down data and technology barriers, and unleash the power of your business

News

Making headlines around the world

March 21, 2017
Gaps and Fragmentation Plague Marketers Looking to Deliver Seamless Engagements to Connected Customers
Read more

March 6, 2017
RedPoint Global Unveils New Hub Solution to Solve the Customer Engagement Gap
Read more

See all News

“With RedPoint, we’ve achieved a 20% improvement in marketing efficiency.”

Carl Ward, CEO
Premier Care® in Bathing

“RedPoint provides a bridge to Big Data for us.”

Matthew Mobley, Chief Marketing Technology Officer
Merkle

“RedPoint helps us use our data to do true omnichannel marketing.”

Michal Heiplik, Executive Director for Local Development
WGBH

“RedPoint solves our data management and interaction complexity needs.”

Why Pointward selected RedPoint’s platform.

John Wong, Chief Marketing Officer
Pointward

“Your success is
the point.”

Everyone at RedPoint shares a single mission: help our customers be more successful. We help them master their data, derive insights, and take action. No other software company does what we do.

See for yourself with a demo.

Dale Renner, CEO and Founder
RedPoint Global