Enterprise Customer Engagement

Make the Connection

The always-connected-consumer wants it all: hyper-personalized interactions that reflect their unique needs, preferences, and styles at their speed.  RedPoint’s data-driven technology now aligns your customer’s experience with these expectations, delivering your brand promise with high contextual relevance across all touchpoints.

customer engagement management

RedPoint optimizes customer engagement

Leverage the power of connected data and in-line analytics to intelligently orchestrate interactions:

A unified, comprehensive view of each customer.

Automated analytics that turn data into insights and drive real-time interactions.

Orchestrated activity across all channels and touchpoints.

With RedPoint you increase customer revenue, strengthen loyalty, enhance lifetime value, and lower the cost of interaction.

Customer Engagement Challenges

Optimize your customer engagement, break down data and technology barriers, and unleash the power of your business


Making headlines around the world

October 5, 2017
It’s All About Customer Data for RedPoint Global at the 2017 DMA &THEN Conference
Read more

September 21, 2017
Marketing Leaders from Keurig Green Mountain and WGBH to Present Sessions on Customer Engagement Optimization at MarTech Conference Boston
Read more

See all News

  Empowering the Data-Driven Customer Strategy

Addressing Customer Engagement From the Foundation Up

Download this research report today.

  The Path to Omnichannel Marketing

Download this ebook to learn about creating a seamless customer experience, meanwhile examining the hurdles along the way.

  Real-Time Customer Engagement in Practice

Download this white paper today.

  Mind The Gap

Bridging Customer Strategy and Execution with Data-Driven Marketing

Download the eBook now.

  Big Data for Marketers

Practical perspectives on leveraging data to grow sales, cut costs, up-sell more effectively and make better decisions.

Download the white paper now.