Even travelers who have had the best possible experience with you may completely forget you when it’s time to spend their next travel dollar. The temptations of other services, or even just the chance to jump on a promotion and save a dollar, makes building and maintaining loyalty harder than ever. At the same time, there are more clues than ever about your customers’ needs, wants and desires. These are hidden among the actions travelers take in digital media, both on your site and in social media, on mobile devices, and elsewhere. You need to understand these clues and use them to drive repeat purchases—and avoid empty seats, rooms, and tables. RedPoint can help.